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Terms and Conditions

TERMS AND CONDITIONS

The flights and giftcards can be bought, by making the payment with payment cards VISA, VISA Electron, MasterCard, Maestro, American Express, as well as by using online banking of AS Swedbank in Latvia.

Buying the giftcard online

When purchasing a gift card, the buyer must indicate the flight duration in minutes. The flight duration will be indicated on the gift card. At the time of buying the gift card, the buyer will have the opportunity to indicate the name and surname of the gift card receiver, a message for the gift card receiver, as well as the receiver’s electronic mail address, to which the gift card along with the message will be sent. The information included in this paragraph does not have to be indicated at the time of buying, and the gift card can be purchased without indicating this information. After purchasing the gift card, the conditions for the flight (e.g., duration, term of validity, etc.) and other data (e.g., the name of recipient of the gift card, etc.) may not be changed. At the time of buying the gift card, the buyer must indicate the electronic mail address, to which the gift card and invoice will be sent electronically after making the purchase. The buyer’s electronic mail address will be used only for sending the purchased gift cards and the invoice after making the purchase. Each purchased gift card may be used for booking a flight within one year from the date of purchase. After one year has passed, the gift card cannot be used for booking flights. The term of validity is indicated on the gift card. In order to use the gift card, the card owner must book the flight time (day and hour of the flight). The flight can be booked on the website in the section “Giftcards”. In order to book a flight, the gift card owner must choose the day, hour, and duration of the flight in accordance with the gift card type. After choosing the preferable flying time and duration, the gift card owner will have to get registered on the AERODIUM website (create an Aerodium user account) in compliance with the terms and conditions for registering on this site. When getting to the purchase section of the website, the gift card owner must choose the option to pay with a gift card, and then enter the gift card number in the relevant field. After booking the flight time and paying for it, the gift card owner will receive a message to the electronic mail address indicated during the registration, confirming the flight booking and providing information about the expected flight. When paying for the flight with gift cards, the discounts available on AERODIUM website and elsewhere are not applicable. Booking and payment for the flight with a gift card can be done in person during the operating hours at the AERODIUM Sigulda wind tunnel situated in the region of Sigulda, at the 47th kilometre of the highway Riga-Sigulda. You can find out the operating hours online at www.aerodium.lv and by calling the number +371 28384400. The gift card may be used only once and for the full amount. Also if the gift card owner will book and pay for a flight that lasts less than the flight duration indicated on the gift card, the unused flying time cannot be used later. The flight minutes paid for with the gift card may be fully or partially used by other persons, but only on one and the same day and at the same time of the booked flight. The terms and conditions for buying and using the AERODIUM flights are fully applicable for the booked flights paid for with the gift cards. AERODIUM does not guarantee that the gift card can be used for flying at any time chosen by the gift card owner, therefore AERODIUM recommends to book the flight in a timely manner. If after making the purchase, a message is not received at the gift card buyer’s indicated electronic mail address with the gift card and invoice, the gift card buyer can inform the AERODIUM administration about it by calling +371 28384400. An employee of AERODIUM will check the buyer’s indicated electronic mail address and will resend a message to the buyer with the purchase invoice and the gift card. At any time and at own discretion, AERODIUM is entitled to change these terms and conditions, and any such changes will become effective at the time of publishing them on the websitewww.aerodium.lv.

Buying the flight online

In order to buy a flight online, the buyer must select the preferable flight day (date) and time, and the duration of the flight expressed in minutes. When buying the flight online, the buyer can choose one of the offered discounts, if they are available at that time. A buyer, who has bought a flight with a discount on the internet website, before the flight must show the relevant and valid discount card or another document confirming the discount at the AERODIUM wind tunnel front desk. The discounts cannot be used when paying for the flight with a gift card. After choosing the flight date, time, and duration, the buyer must connect to the AERODIUM system with his/her AERODIUM user account. Connection is necessary for a secure purchase to register the buyer’s name in the AERODIUM flight schedule, as well as for buyer identification to prepare an electronic invoice. After connecting to the internet site with the AERODIUM user account, in the payment section the buyer must select one of the offered payment options to pay for the flight – with a payment card or via AS Swedbank online bank. After making the payment, flight purchase confirmation containing information about the flight and the flight purchase invoice will be sent as an e-mail attachment to the electronic mail address of the AERODIUM user account indicated during the registration. If the buyer wishes that the flight service invoice includes requisites of a legal entity or of a company (name, registration number, address), before making the purchase, the buyer must add the organization’s requisites in the relevant information fields on the AERODIUM user account. After making the purchase, these requisites will be shown in the flight purchase invoice, which will be sent to the buyer to the electronic mail address indicated in the buyer’s AERODIUM account. If after making the purchase, a message is not received at the buyer’s indicated electronic mail address with the flight purchase confirmation and invoice, the buyer can inform the AERODIUM administration about it by calling +371 28384400. An employee of AERODIUM will check the buyer’s indicated electronic mail address and will resend the message to the buyer with the purchase invoice.

Changing the flight time

AERODIUM ensures the option for the buyer to change the flight time free of charge, if the buyer informs AERODIUM about it not later than 72 hours before the initially purchased flight time. AERODIUM and the buyer agree on the new flight time, taking into account the possibility to provide the flight at another time at the buyer’s choice, if it corresponds to the working hours of SIA AERODIUM and the selected time is not booked for flights of other buyers. The flight time can be changed by calling +371 28384400 on weekdays and on Saturdays from 10.00–19.00 or by sending an e-mail to sigulda@aerodium.lv, by including in the e-mail message the buyer’s name, surname, the electronic mail address, the booked flight time (to be cancelled) and the preferable new flight time. The time of the bought flight service can be changed only once. Money for the purchased but unused flights is not reimbursed.

Transferring the flight to another person

The buyer has the option to transfer the purchased flight without additional charge to another person (to change the name and surname of the registered flight user), if the buyer informs AERODIUM about it not later than 72 hours before the initially purchased flight time. The flyer’s name and surname can be changed by calling +371 28384400 on weekdays and on Saturdays from 10.00–19.00 or by sending an electronic mail to sigulda@aerodium.lv, by indicating in the e-mail message the buyer’s name, surname, electronic mail address, the booked flight time, and the name, surname, electronic mail address, and telephone number of the person, to whom the flight is transferred. Transfer of the purchased flight to another person is possible only once.

Other conditions

If the buyer chooses to buy a flight at a time that is not indicated as available for flights on the AERODIUM website, the buyer can send a written request to the electronic mail at sigulda@aerodium.lv or call the number +371 28384400, by giving the desirable time and duration of the flight. Before the flight, the buyer and any other person, who will be using the flight, at the AERODIUM wind tunnel front desk must sing the “AERODIUM flight service agreement ”. Persons, who have not signed “AERODIUM flight service agreement”, may not use the flight. By purchasing the flight on the AERODIUM website, the buyer fully agrees to these provisions. At any time and at own discretion, AERODIUM is entitled to change these terms and conditions, and any such changes will become effective at the time of publishing them on the website www.aerodium.lv.